What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


The business world keeps changing owing to the nature of different cultures that need to be assimilated to help them achieve their goals. This is one area that brings together different people with varied personalities together for the sake of the business. There are people who are hard to please since they tend to possess some narcissist traits. Others are slow to anger hence can manage to calm other people down. No matter how worked up a person may be, he/she needs to identify their strongest points by acquiring good interpersonal skills.

Most scholars have different definitions for this concept. However, all of them agree on one thing; this idea solely depends on the character traits of the individual and cannot be taught in learning institutions. The person should be able to team up with his/her colleagues by coordinating well. They can do so through completion of assignments on time and good communication with others. It is believed that people who interact better with each other are more productive than those who do not get along.

The scope of good communication in any organization is important since all operations depend upon it. The first one is known as verbal communication. It involves the use of speech by word of mouth. For it to be effective, the speaker needs to engage in a conversation with another respondent. Before making any speeches, the speaker needs to study his/her environment so that they can find ways of approaching his/her listeners.

In most instances, people tend to read a lot of body movements so that they can relate to the speech. When arguing out a point, one needs to maintain eye contact with his/her audience. The listener should not cross their arms as this is a sign of disrespect.

Listening often involves lending an ear whenever a person is delivering their verbal speeches. It takes a god listener to be patient enough to listen to a person even if they are in disagreement. In fact, it is rude to interrupt a person while he/she is talking. You need to let him/her finish, then you can respond to them.

There are instances where the respondent would be required to question the speaker. For one to start a conversation, he/she can use questions so that the respondent can become interested in communicating with them. However, the intelligence of a person is only measured through his/her ability to ask meaningful questions.

Courtesy and etiquette are other traits that need to be taken into consideration. It costs nothing to respond to an irate person in a humble manner. In fact, this challenges them to change their levels of thinking. Some people are good at hiding their emotions while others cannot. Therefore, an individual should practice how to be clam in all situations.

Even though different counties have different perceptions when it comes business cultures, they can agree on one thing. The workplace should not be a place where people settle their personal scores. They need to remain professional at all times by posing intelligent questions and responding well to them.




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